Returns & Exchanges
We understand that you may need to return or exchange items purchased from Kids Medical Alert so we offer the following return and exchange policy.
Engraved, altered or sized items are non-refundable, non-exchangeable, and non-returnable.
We will accept any non-engraved or un-sized item within 20 days of delivery provided it is un-altered, unworn, in original condition, in the original packaging with all tags attached. We ask that all returns and exchanges are sent back with a copy of the packing slip or invoice enclosed. A refund will be given for the original purchase price less any applicable Shipping Charges. The Customer is responsible for shipping charges to return or exchange an item.
Send an email to sales@kidsmedicalalert.com and let us know your Invoice Number and what you are returning before you send your items to us. A Return Authorization is not needed.
Please send returns to:
Kids Medical Alert
5753 Hwy 85 North #3794
Crestview, FL 32536
Engraved, altered or sized items are non-refundable, non-exchangeable, and non-returnable.
We will accept any non-engraved or un-sized item within 20 days of delivery provided it is un-altered, unworn, in original condition, in the original packaging with all tags attached. We ask that all returns and exchanges are sent back with a copy of the packing slip or invoice enclosed. A refund will be given for the original purchase price less any applicable Shipping Charges. The Customer is responsible for shipping charges to return or exchange an item.
Send an email to sales@kidsmedicalalert.com and let us know your Invoice Number and what you are returning before you send your items to us. A Return Authorization is not needed.
Please send returns to:
Kids Medical Alert
5753 Hwy 85 North #3794
Crestview, FL 32536
